AIBSNLEA CG

District conference of Bilaspur SSA was held on 12.10.2011.Conference was attended by Circle Secretary & Organizing Secretary. The members actively delivered their views and suggestions regarding present situation of BSNL and Customer delight Year . The following Executive Body was unamiously elected :
President: Shri M.R.Dhruw
Vice president : Shri S.C.Goldar
Shri S.N.Lakra
District Secretary: Shri A.K.Singh
Asstt.district secretary 1. Smt P.L.Potdar 2. Shri L.S.Nayak 3.Shri SNS Yadav 4. D.K.Shrivastava
Financial Secretary: Shri P.D.Beck
Organising Secretary ; shri Satya deep Sharma & Shri R.N.Baiga
Auditor : Shri D.kumar

All the members/Branch secretary/District Secretary/Circle Office bearers are requested to observe EMPLOYEES AWARENESS WEEK FROM 18th April 2011 to 24th April 2011 & CUSTOMER DELIGHT MONTH from 1st May 2011 to 31st May 2011 as decided in JAC

The following target are  to be achieved during Customer Delight Month:

• Zero landline, OFC faults | All faults to be cleared o  the same day.
• Zero Broadband faults      | Cable Faults to be cleared within 48 hours.
• Zero Leased Line faults.
• Zero BTS faults.
• Zero pending work orders of New Connections/Broad Band / Shifting.
• Redressal of customer grievances in respect of quality of service, billing, stopping migration of customers.
• Visiting subscriber premises. Make the customer to learn using GPRS, trough demonstration. This will enable the customers to avail the Value Added Services.
• Proper upkeep of the batteries and power plant
• Identifying and disposing of scrap material.
• Effective utilisation of the space which had been occupied by scrap materials.
• Maintaining punctuality – attending office on time.
• Manning of the Customer Service Centres from 8.00 AM to 9.00 PM and on Second Saturdays and Sundays wherever required.
• Giving proper publicity by issuing pamphlets to the public, displaying posters / flex boards and publicity through media. This to give a message to the public that BSNL employees care for their Customers.
• Each employee should bring at least 2 new customers (landline, Broad Band/ Mobile etc.) during this month.
• To take all measures to save electricity.
• Weekly Review of the progress and discussion between management and staff side.

MAY THE DIVINE LIGHT OF DIWALI SPREAD IN TO YOUR LIFE , PEACE, PROSPORITY, HAPPINESS & GOOD HEALTH

Meeting of Circle Executive Body members is proposed to be held on 16.09.2010 at 17.30 Hrs in conference hall of Auto Exch Building to discuss following points-
1. Review of the minutes of meeting with CGMT
2. Finalisation of venue,date of formal CEC meeting as GS has given consent to attend the meeting.
District Secretary & President Raipur have also been requested to hold General body meeting of Raipur branch to discuss the issues of Raipur Branch
All executive body members and members are requested to attend the meeting.

Promotion order of 1031 SDEs to adhoc DEs issued. CONGRATULATION TO ALL NEW PROMOTEES AND THANKS TO OUR General Secretary.

Informed By our GS that Promotion order of 1031 adhoc DEs expected today i.e. on 31.07.2010
Oc 781 up to S.No. 16746
SC 166 Up to S.NO. 17198.277
ST 84 Up to S.No. 27686

ACRs of SDEs of Chhatisgarh Circle for DE adhoc promotion has been sent.